Gaming is for entertainment — not stress. 9bd com is always here to help you build healthy, controlled gaming habits.
9bd com believes gaming should always be enjoyable. That's why we've put in place a range of dedicated tools and services to help keep it that way.
Set your own daily, weekly, or monthly deposit cap. You'll never be able to spend beyond your budget.
Set a time limit for your gaming sessions in advance. Once the time is up, the platform will automatically remind you to take a break.
You can temporarily lock your account for a set period whenever you feel the need — anywhere from 7 days to permanently.
View your complete betting and gaming history at any time. Analyse your spending patterns and make informed decisions.
Take a short break to clear your head. You can temporarily suspend your account for anywhere between 24 hours and 6 weeks.
If you have any concerns about your gaming, our trained support team is available 24/7 to listen and help.
Chat with us now if you need assistance
View FAQs →Responsible Gaming means enjoying gaming as a controlled form of entertainment — not as a source of financial hardship or stress. 9bd com believes every player should know when to stop, how much is safe to spend, and what to do if gaming starts to become a problem.
Online gaming is growing rapidly in Bangladesh, and 9bd com is committed to making sure every user plays with a clear head. Chasing losses, borrowing money to play, or hiding your gaming from family are all clear warning signs. Responsible gaming starts with recognizing these limits before they become a problem.
9bd com's Responsible Gaming policy is built in line with international gaming regulatory guidelines. We want you to finish every gaming session feeling good — not stressed or regretful.
Keep in mind: Responsible Gaming doesn't mean less fun. In fact, it's the best way to get genuine, lasting enjoyment out of gaming.
Gaming addiction often develops gradually. If you notice any of the following signs in yourself or someone close to you, it's time to pay attention. 9bd com wants you to recognise these signs early.
Chasing losses by placing more bets
Lying to family or friends because of gaming
Borrowing money to keep playing beyond your budget
Feeling restless or irritable when not gaming
Gaming is affecting work, studies, or relationships
Repeatedly returning to gaming despite wanting to stop
Relying on gaming for emotional relief or excitement
Neglecting food, sleep, or family to keep playing
If you notice any three of the above signs in yourself, speak to our support team right away or activate the self-exclusion feature.
9bd com gives you multiple effective tools to help you stay in control of your gaming. These tools can be easily activated from your account settings.
| Tool Name | Work | Immediate Effect | Changeable? |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly Deposit Limit | Immediately | Yes |
| Loss Limit | Session ends when losses exceed a set amount | Immediately | Yes |
| Session Timer | Automatic alerts after a set period | Immediately | Yes |
| Cooling-Off | 24-hour to 6-week break | Immediately | No |
| Self-Exclusion | Long-Term or Permanent Account Closure | Immediately | No (after expiry) |
| Reality Check | Time and spending notifications after a set interval | Immediately | Yes |
All tools are available under the "Responsible Gaming" section in Account Settings. Limit decreases take effect immediately, but increases require a 72-hour cooling period.
Self-Exclusion is the most powerful protection tool 9bd com offers. Once activated, you can step away from all gaming activity for a set period or permanently.
You can activate self-exclusion on 9bd com in just a few minutes. The process is completely confidential.
Log in to your 9bd com account and click the profile icon in the top right corner.
Open "Account Settings" → "Responsible Gaming" from the menu.
Click "Self-Exclusion" and choose how long you want to exclude yourself.
A confirmation code will be sent to your email. Use that code to activate self-exclusion.
You can also reach us directly via live chat — we'll assist you with complete confidentiality.
Beyond self-exclusion, 9bd com offers these tools to support your safe gaming.
Calculate how much of your monthly income it's safe to spend on gaming. As a general rule, keeping it under 5% of your entertainment budget is advisable.
Get pop-up reminders every 30, 60, or 90 minutes showing how long you've been playing and how much you've spent.
Weekly and monthly gaming reports are sent to your email. Review your spending patterns and make informed decisions.
Lock your account instantly at any time. No deposits, bets, or gameplay will be possible while the lock is active.
9bd com strictly enforces an 18+ policy. We have multi-layer verification in place to protect minors.
If you suspect your child is using 9bd com, contact our support immediately. We will take action within 24 hours.
You don't have to face a gaming problem alone. 9bd com's support team and specialist organisations are here for you.
Our trained agents are available 24/7 and ready to listen. Completely confidential.
Support@9bdcom.org — receive detailed assistance within 48 hours.
We can help connect you with gaming addiction specialists.
You'll find detailed guides and resources on Responsible Gaming in our FAQ section.
Seeking help takes courage
Problem gambling is a health issue — not a weakness. Seeking help at 9bd com is completely confidential and will have no negative impact on your account.
Answers to the most frequently asked questions about Responsible Gaming.
View All FAQsPlay responsibly, respect your limits, and enjoy gaming as genuine entertainment.