Data Protection

9bd com's Privacy Policy

Your personal information is of the utmost importance to us. This page explains in detail how 9bd com collects, uses, and protects your data.

Last Updated: January 2026

Our Our Privacy Commitment

Your information is fully secure at 9bd com. We handle your data with transparency and integrity.

End-to-End Encryption

All your personal data and financial transactions are protected with AES-256 encryption. No third party can access this information.

Data Is Never Sold

9bd com never sells your personal information to third parties. Your data is used solely for service improvement and regulatory compliance.

Secure Data Storage

Our servers operate in accordance with international security standards. Regular security audits ensure your data remains protected at all times.

Cookie Controls

You decide which types of cookies to allow. All cookies except essential ones are used only with your consent.

Right to Erasure

You have the right to request deletion of your stored data. We will action this unless a regulatory obligation requires us to retain it.

GDPR Compliant Policy

9bd com complies with international GDPR and data protection regulations. Your data is handled with full transparency and accountability.

1 Introduction & Scope

9bd com (hereinafter referred to as "we", "the platform", or "9bdcom.org") is an internationally licensed online gaming and Sports Betting platform. This Privacy Policy ("Policy") explains how 9bd com collects your personal information, how it is used, and the measures taken to keep it secure.

By browsing 9bdcom.org, creating an account, or using any of our services, you agree to this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services and contact our support team.

This Privacy Policy applies to all users of 9bd com — including registered members, visitors who browse the website, and users of our mobile app.

Important: In this policy, "personal information" refers to any data that can directly or indirectly identify you as an individual.


2 What information we collect

9bd com collects your information from various sources. This data falls into two main categories — information you provide directly, and information collected automatically.

What you provide directly:

  • Full name, date of birth, and gender
  • Email address and mobile number
  • Current address and postal code
  • National ID or passport number (for KYC verification)
  • Payment method details — bKash number, Nagad number, bank account, etc.
  • Messages and attachments you send to customer support

Automatically Collected Information:

  • IP address and device information (model, operating system)
  • Browser type and version
  • Website visit times, session duration, and page interactions
  • Gaming behavior and betting history
  • Login and logout times and locations
  • Information collected through cookies and equivalent tracking technologies
Types of Information Purpose of Collection Mandatory?
Name & Identity Account Creation & KYC Yes
Email / Phone Contact & Verification Yes
Payment Information Deposit & Withdrawal Yes
IP & Device Security & Fraud Prevention Automatic
Gaming History Service Improvement & Responsible Gaming Automatic

3 Purpose of Data Use

9bd com uses your information solely for specific, legitimate purposes. We never use your data beyond what is necessary. The primary purposes are outlined below:

  • Account Management: To create, verify, and keep your account secure.
  • Financial Transactions: To process deposits, handle withdrawals, and maintain transaction records.
  • KYC & Regulatory Compliance: To meet international gaming licence requirements and prevent money laundering.
  • Customer Service: To address your questions, complaints, and support needs.
  • Fraud Prevention: To detect and block suspicious activity.
  • Personalized Experience: To recommend games and offers tailored to your preferences.
  • Responsible Gaming: To monitor your gaming behaviour and identify potentially risky patterns.
  • Marketing Communications: To send you promotional offers and updates with your consent.

If you no longer wish to receive marketing emails or SMS, you can unsubscribe at any time through our support team.


4 Data Sharing & Disclosure

9bd com does not sell or rent your personal information to third parties for commercial purposes. However, there are certain circumstances where sharing information may be required:

  • Payment Processors: Only the minimum necessary information is shared with bKash, Nagad, Rocket, or our banking partners to complete transactions.
  • Regulatory Authority: Certain information must be provided to licensing authorities as part of legal compliance obligations.
  • Law Enforcement: To respond to court orders or lawful legal requests.
  • Technology Service Providers: Cloud storage and cybersecurity service providers may access limited data under strict confidentiality agreements.

Our Guarantee: Any data shared with third parties is governed by strict Data Processing Agreements (DPAs). They are not permitted to use your information for any other purpose.


5 Cookies & Tracking Technologies

9bd com uses cookies and similar technologies to operate the website. Cookies are small text files stored in your browser that help improve your experience on the site.

Types of cookies we use:

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Performance Cookies: Helps identify which parts of the website are causing the most issues.
  • Functionality Cookies: Remembers your preferred language and settings.
  • Marketing Cookies: To show you relevant ads based on your interests — only with your consent.

You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may cause certain features of the website to stop working.


6 Data Retention Period

9bd com retains your information only for as long as it is necessary or legally required. General data retention guidelines are as follows:

  • Active account data — fully retained for the duration of the account.
  • Financial transaction records — a minimum of 5 years in accordance with international financial regulations.
  • KYC documents — up to 7 years after account closure.
  • Customer support conversations — retained for 2 years after resolution.
  • Inactive accounts — data is archived after 12 months of inactivity.

Once the designated retention period ends, your data is securely deleted or anonymized.


7 Your Rights

As a user of 9bd com, you have important rights over your own information. We fully respect and uphold these rights.

Your Data Rights

9bd com gives you complete control over your personal information. Contact our support team to exercise any of the rights listed below.

Right of Access

You can request to view all the information we hold about you.

Right to Rectification

You can request that any inaccurate or outdated information be updated or corrected.

Right to Erasure

You may request the permanent deletion of your data under applicable conditions.

Right to Object to Processing

You can object to your data being used for marketing or profiling purposes.

Right to Data Portability

You can export your data in a standard format at any time.

Right to Restrict Processing

You may request a temporary suspension of the processing of your data under certain circumstances.

8 Security Measures

9bd com uses industry-standard security technologies to protect your personal information. Our security infrastructure is continuously updated and monitored.

  • SSL/TLS Encryption: All data exchanged between your browser and our servers is fully encrypted.
  • AES-256 Encryption: All sensitive data stored on our systems is protected with industry-leading encryption.
  • Two-Factor Authentication (2FA): Add an extra layer of security to your account.
  • Firewall & Intrusion Detection: Real-time protection against cyberattacks.
  • Regular Security Audits: Periodic security assessments conducted by third-party experts.
  • Staff Training: All staff receive regular training on data protection practices.

Your Responsibilities: Always keep your login password confidential. 9bd com will never ask for your password via email or phone. If anyone does, treat it as a scam.


9 Children's Privacy

9bd com is a platform operated exclusively for users aged 18 and above. We do not knowingly collect personal information from minors.

  • Age verification is carried out at registration. Users under 18 are not permitted to register.
  • Age and identity are confirmed through KYC verification.
  • If a minor accidentally creates an account and this comes to our attention, the account will be immediately closed and all associated data will be deleted.
  • If a parent suspects their child is using 9bd com, please notify our support team immediately.

Parents are advised to use parental control software to restrict children's access to platforms of this nature.


10 Policy Changes

9bd com may update this Privacy Policy from time to time. Changes may be driven by legal obligations, the introduction of new services, or technical developments.

  • You will be notified at your registered email address before any significant changes take effect.
  • A clear notification banner will be displayed at the top of the website.
  • The "Last Updated" date at the top of the page will always reflect the most recent revision.
  • Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

To view a previous version of our Privacy Policy, contact our support team. We can provide archived copies on request.


11 Contact

For any questions, complaints, or data requests regarding the Privacy Policy, please contact our dedicated Data Privacy Team:

  • Live Chat: Click the 24/7 Live Chat button in the bottom-right corner of the website.
  • Email: privacy@9bdcom.org (responses are typically sent within 48 hours)
  • Data Request: Log in to your account and submit a request directly from "Settings > Privacy".

We are committed to responding to your privacy requests within a maximum of 30 days.

Your trust is our most valuable asset. Feel free to reach out with any concerns or questions — we are always here for you.

Privacy FAQ

Answers to the most frequently asked questions about the Privacy Policy.

View All FAQs

No, 9bd com never sells your personal information to third parties. Your data is used solely for service operations, security, and legal compliance.

Yes, you can request the deletion of your data. However, certain information is required by law to be retained for a specified period. Our support team will advise you on exactly which data can be deleted and within what timeframe.

KYC verification typically requires a clear photo of a National ID (NID), passport, or driving licence, along with a utility bill or bank statement for address verification.

Your data is stored in data centres holding internationally recognised security certifications. Our servers comply with ISO 27001 security standards and are monitored 24/7.

Click the "Unsubscribe" link at the bottom of any marketing email, or update your notification preferences in account settings. You can also submit a request via live chat support.

Enjoy a Safe Gaming Experience At 9bd com

Join millions of players with your privacy fully protected.

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